Legal
Terms & Conditions
Last updated: 16 September 2026
About these terms
These terms apply whenever you use this website or engage Leah Burrows, trading as Consilea(“Consilea”), a sole trader based in England at 5 Kinsale Walk[, ADD CITY & POSTCODE], for gift concierge, sourcing, corporate gifting or membership services. By using the site or placing an order, you accept these terms.
My services
Consilea provides gift sourcing, curation and concierge services. Because much of what I do is bespoke, specific deliverables, pricing and timelines for individual engagements are confirmed in writing before work begins, and take precedence over the indicative figures shown on this site.
Gifting memberships
You may choose a one-off box or a membership billed on the cadence you choose (monthly, quarterly or twice yearly). You may pause or cancel your membership at any time via your account or by emailing me; a cancellation takes effect from the next billing cycle, and does not entitle you to a refund for a box already dispatched.
Pricing and payment
Prices are shown in GBP and confirmed in writing before payment is taken. I reserve the right to correct pricing errors before an order is confirmed. Payments are taken securely through Stripe; I never see or store your full card details.
Delivery
Delivery timelines are estimates, confirmed at the point of order. Risk in goods passes to you on delivery to the address you've provided.
Your right to cancel
Under the Consumer Contracts Regulations, you generally have 14 days to cancel an online order for a full refund. This right does not apply to goods made or personalised to your specification (including most curated and bespoke gifts), or to goods that are perishable. I'll always tell you clearly at checkout if an item is exempt. This right applies to individual consumers only. It doesn't apply to corporate or business clients ordering for their own organisation, whose cancellation terms are agreed separately in writing.
Intellectual property
All content on this site, including text, images, and the Consilea name and branding, belongs to me or my licensors and may not be reproduced without permission.
Liability
I'm not liable for indirect or consequential losses. Nothing in these terms limits my liability for death, personal injury caused by negligence, or fraud, where that liability can't be excluded by law.
Governing law
These terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.
Contact
Questions about these terms can be sent to consileagift@gmail.com.